Audience Labs

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Everything about how Audience Labs handles your account, your videos and your data, in one place. Use the menu to jump to a document.

Last updated 9 October 2026

Privacy Policy

In short: Audience Labs turns your stream recordings into short clips. To do that we store your account details, the videos you give us and what we derive from them (transcripts, highlights, clips). AI models process transcript excerpts to find highlights and write captions. We do not sell your data, we do not show ads, and we do not use your videos or transcripts to train generative AI models. Unsaved recordings are deleted automatically after 30 days.

1. Who we are

Audience Labs is a personal project in a free private beta. It is not a company and it does not sell anything. The website audiencelabs.net and the Audience Labs web application (together, the “Service”) are run by Kaan KUZU, the individual developer who runs Audience Labs, based in Türkiye (“we”, “us”). We are the data controller for the personal data described in this policy, and the “veri sorumlusu” (data controller) within the meaning of Turkish Personal Data Protection Law No. 6698 (“KVKK”).

If a company is formed to run the Service, it will take over as data controller. We will update this policy and tell you before that happens.

For anything related to privacy, write to info@audiencelabs.net.

The Service is currently in a private beta: access is by invitation, and features, limits and this policy may change before a public launch. We will tell you about material changes as described in section 13.

2. What we collect

Information you give us

Beta access requests. What you enter in the request-access form: your email address, and optionally your name, main channel link, streaming platform and a note. We also keep the time of the request, which version of our terms you agreed to, and a one-way hash of your IP address (not the address itself) to limit abuse and repeated submissions.
Account data. Your email address when you sign in with a one-time email link. If you sign in with Twitch, we receive your Twitch account identifier, username, display name, profile picture and the email address on your Twitch account.
Content. Links to recordings (VODs) you submit, video files you upload, and assets you add such as logos and intro or outro clips.
Preferences and edits. Brand settings, caption styles, content type, word corrections, titles, hashtags and other text you write or edit in the app, and your decisions in the review and publish queues.
Channels you track. Twitch or Kick channel names you ask us to watch for new recordings.
Messages. What you send us by email, including feedback about the beta.

Information we create from your content

Copies of your recordings and their audio. When you submit a link, we download the recording from the streaming platform and keep a copy so clips can be cut from it.
Transcripts with word-level timestamps, produced by speech recognition that runs on our own processing servers.
Speaker labels. Where enabled, we separate the voices in a recording into anonymous labels (for example “Speaker 1”) so captions and framing can follow who is talking. We do not identify who a speaker is, and we do not keep voice prints after processing.
Audio signals such as loudness, pitch, laughter, shouting and silence, used to spot high-energy moments.
Analysis results: chapters, highlight moments, scores, suggested titles, captions, hooks and platform descriptions.
Rendered clips and thumbnails.

Recordings often contain other people, such as guests, co-streamers or chat. We process them only as part of the content you give us, and only to make your clips. See section 8.

Information from platforms you connect

If you connect a publishing account, we receive and store an access token (and, where the platform issues one, a refresh token), its expiry time, the permissions you granted, and an account identifier:

YouTube: your channel ID; permission to upload videos and to read your channel and video statistics.
TikTok: your TikTok open ID and basic profile; permission to upload and publish videos.
Instagram: your Instagram professional account ID and linked Facebook Page ID; permission to publish Reels and read how they perform.

After we publish a clip for you, we periodically read its public performance numbers (views, likes, comments, shares, saves and, where available, watch time) at about 1 hour, 24 hours, 48 hours and 7 days after publishing.

Information collected automatically

Technical logs. Our hosting providers record requests to the Service, including IP address, browser type, the page requested and timestamps, for security and troubleshooting.
Performance measurements. We use Vercel Speed Insights, which measures how fast pages load (for example Largest Contentful Paint). It does not use cookies or build a profile of you.
Cookies and local storage that are needed to sign you in and remember your display settings. See the Cookie Notice.

We do not use advertising trackers, social-media pixels or cross-site analytics.

3. How we use it, and on what legal basis

Purpose	Legal basis (GDPR / KVKK)
Reviewing beta requests and inviting people to the beta	Steps taken at your request before a contract (GDPR Art. 6(1)(b)); KVKK Art. 5(2)(c)
Creating your account, signing you in, processing your recordings into clips, storing them, and publishing them where you ask us to	Performance of our contract with you (GDPR Art. 6(1)(b); KVKK Art. 5(2)(c))
Sending service emails, such as sign-in links, invitations and notices about changes or security	Contract (Art. 6(1)(b)); legitimate interest (Art. 6(1)(f); KVKK Art. 5(2)(f))
Improving how we rank highlights, using numeric features of your clips (such as length, type and style) together with their engagement numbers	Legitimate interest in improving the Service (Art. 6(1)(f); KVKK Art. 5(2)(f))
Keeping the Service secure, preventing abuse and fixing problems	Legitimate interest (Art. 6(1)(f); KVKK Art. 5(2)(f))
Meeting legal obligations and responding to lawful requests	Legal obligation (Art. 6(1)(c); KVKK Art. 5(2)(ç))
Product news and launch updates, if you opt in	Consent (Art. 6(1)(a)); you can withdraw it at any time

Where we rely on legitimate interest, we have weighed it against your rights; you can object at any time (section 9).

4. How AI is used

Speech recognition, speaker separation and audio analysis run on our own processing servers. To find highlights and write titles, captions and hooks, we send excerpts of the transcript and related context (such as the recording’s title and your chosen content type) to large language models through OpenRouter. Our primary model is Claude, made by Anthropic. If it is unavailable, a request may be answered by our fallback model, Google Gemini, also through OpenRouter. We do not use free model tiers. We do not send your video files to these models.

We do not use your recordings, transcripts or clips to train generative AI models. What each model provider may do with the excerpts it receives is governed by its own terms; Anthropic’s commercial terms do not allow it to train models on API inputs by default. We do train our own small ranking model on numeric clip features and engagement numbers (not on video, audio or text) to suggest better highlights. That model may be trained on data from one user (to personalise ranking) or on combined data from all users.

AI output can be wrong. Highlights, captions and descriptions are suggestions: you review and approve every clip before it is published. We make no automated decisions that have legal or similarly significant effects on you.

We do not sell personal data, and we do not share it for targeted advertising. We share it only with:

Service providers (processors) that run the Service for us under contracts that limit how they may use the data:

Provider	What for	Location
Supabase	Database, authentication (including creating sign-in links) and realtime updates. Data: Account data, connected-account tokens, VOD and clip records, transcripts, analysis results.	EU (Frankfurt, Germany)
Resend	Email delivery: sign-in links and invitations, and messages about your beta access request (received, approved or declined). Data: Your email address, and your name if you gave one, plus the content of those emails.	EU (Ireland); Resend, Inc. is based in the United States
Cloudflare (R2)	File storage for uploaded and downloaded videos, audio, rendered clips and thumbnails. Data: Video and audio files, clips, thumbnails, logos and bumpers you upload.	Cloudflare global network
Modal	Compute for transcription, speaker separation, analysis, rendering and scheduled jobs. Data: Video and audio files and transcripts while they are processed; operational logs.	United States
OpenRouter	Routes requests to the AI language models listed below. Data: Transcript excerpts, VOD titles and clip context sent for analysis and copywriting.	United States
Anthropic (Claude)	Primary language model that finds highlights and writes titles, captions and hooks. Data: Transcript excerpts and clip context, received through OpenRouter.	United States
Google (Gemini)	Fallback language model used when the primary model is unavailable. Data: Transcript excerpts and clip context, received through OpenRouter.	United States
Vercel	Hosting of this website and the web app; anonymous performance measurement. Data: Request logs (IP address, user agent), page performance metrics.	United States and global edge network

Platforms you tell us to publish to (YouTube, TikTok, Instagram). When you schedule a clip, we send the video and its caption, title, description and hashtags to that platform, where its own terms and privacy policy apply.
Streaming platforms (Twitch, Kick) when we fetch a recording or check a channel you track for new recordings. We use their public interfaces and send only what is needed to identify the recording or channel.
Authorities or other parties when the law requires it, or to protect the rights, safety or property of our users, the public or us.
A successor in a merger, acquisition or sale of assets, who would have to honour this policy.

6. International transfers

Our database is hosted in the European Union, but several providers process data in the United States and other countries. When data leaves Türkiye, the European Economic Area or the United Kingdom, we rely on the safeguards the law provides, such as the European Commission’s Standard Contractual Clauses, the EU-U.S. Data Privacy Framework where the provider is certified, and the standard contracts provided for under Article 9 of KVKK. You can ask us for a copy of the relevant safeguards.

7. How long we keep it

Data	How long
Recordings and everything made from them (audio, transcript, analysis, clips)	Deleted automatically 30 days after you add the recording, unless you save it. Saved recordings are kept until you delete them or your account.
Previous versions of a clip (after re-rendering or changing content type)	Kept for 7 days so you can recover them, unless you save them
Publishing tokens	Until you disconnect the account (deleted immediately) or delete your account
Publishing history and performance numbers	As long as the clip they belong to
Account data and settings	Until you delete your account
Beta access requests that are not accepted	Up to 12 months after the request, or until you ask us to delete it
Security and request logs	For the limited periods set by our hosting providers
Sign-in state cookie for connecting a platform	10 minutes

When you delete your account we delete your personal data and content within 30 days, except what we must keep by law. Ranking models that were already trained do not contain your videos, audio or text and are not rebuilt.

8. Other people in your recordings

If your recordings include other people, you are responsible for having the right to use their image and voice in clips you create and publish. If someone who appears in a recording processed through the Service wants to exercise their rights, they can contact us and we will help, which may include deleting the affected material.

9. Your rights

Depending on where you live, you have the right to:

access the personal data we hold about you and receive a copy;
correct inaccurate data;
have your data deleted;
restrict or object to processing, including processing based on legitimate interest;
receive your data in a portable format;
withdraw consent at any time, without affecting earlier processing;
under KVKK Article 11, learn whether your data is processed, its purpose, the third parties it is transferred to in Türkiye or abroad, object to a result against you that arises solely from automated analysis, and claim compensation for damage caused by unlawful processing.

To use these rights, email info@audiencelabs.net. We may need to confirm your identity. We answer within one month (GDPR) and at the latest within 30 days (KVKK). You can also delete content yourself in the app, disconnect publishing accounts at any time, and follow the steps on our data deletion section.

You can complain to a data protection authority: in Türkiye, the Personal Data Protection Authority (KVKK); in the EU, the authority in your country of residence; in the UK, the Information Commissioner’s Office.

California and other US states

We do not sell personal information or share it for cross-context behavioural advertising, and we do not use sensitive personal information to infer characteristics about you. You can ask to know, correct or delete your personal information using the email above, and we will not discriminate against you for doing so.

10. Platform-specific information

YouTube

Audience Labs uses YouTube API Services. By connecting a YouTube channel you agree to the YouTube Terms of Service, and Google’s handling of your data is described in the Google Privacy Policy. We use the YouTube data we receive only to upload clips you approve and to show you how they perform. You can revoke our access at any time from Google’s security settings or by disconnecting YouTube in the app; we then delete the stored tokens immediately and delete or refresh other YouTube API data within 30 days, as YouTube’s policies require.

TikTok and Instagram

We use the TikTok Content Posting API and the Instagram Graph API only to publish clips you approve and to read their performance. You can revoke access from the platform’s own settings or by disconnecting the account in the app.

Twitch and Kick

Twitch sign-in is handled through our authentication provider; we use your Twitch profile only to create and identify your account. We fetch recordings only from links you submit or channels you ask us to track.

11. Security

Data is encrypted in transit. Our database and file storage providers encrypt data at rest. Access to user data is limited by row-level security, so each account can only read its own records, and media files are shared with your browser only through short-lived signed links. No system is perfectly secure; if a breach affects your personal data, we will notify you and the relevant authority as the law requires.

12. Children

The Service is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.

13. Changes to this policy

We will update this policy when our practices change and change the date at the top. If a change is material, we will tell signed-in users by email or in the app before it takes effect.

14. Contact

Kaan KUZU. Email: info@audiencelabs.net.

Terms of Use

In short: Audience Labs is in a free, invite-only private beta. You keep ownership of your content and give us the rights we need to turn it into clips. You must have the rights to what you upload and publish. The beta is provided as is, it may change or stop, and you should keep your own copies of anything important.

1. Agreement

These Terms are an agreement between you and Kaan KUZU, the individual developer who runs Audience Labs (“we”, “us”) for the use of audiencelabs.net and the Audience Labs application (the “Service”). Audience Labs is a personal project, not a company. If a company is formed to run the Service, it will take over these Terms and we will tell you first. By requesting access, creating an account or using the Service, you accept these Terms and confirm you have read our Privacy Policy. If you use the Service for an organisation, you accept these Terms on its behalf and confirm you are authorised to do so.

2. Private beta

Access is by invitation only. Requesting access does not guarantee an invitation, and we may limit, pause or end any beta account.
The Service is free during the beta. We do not sell anything or take payments. Usage limits (such as processing time or storage, currently up to 25 GB of saved content) may apply. If we introduce paid plans, we will tell you in advance and you will not be charged unless you choose a paid plan.
Beta features are unfinished. They may contain errors, change without notice, or be removed. We may reset or migrate beta data, although we will try to give notice first.
Unless we agree otherwise in writing, keep information about unreleased features confidential and do not publish benchmarks of the beta.

3. Eligibility and accounts

You must be at least 18 years old and able to enter a binding contract. You are responsible for your account and for keeping access to your email and sign-in methods secure. Tell us promptly at info@audiencelabs.net if you suspect unauthorised use.

4. Your content

“Your Content” means the recordings, links, files, text and other material you submit, and the clips, transcripts, captions and descriptions the Service produces from them for you.

You keep ownership. We claim no ownership of Your Content.
Licence to us. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transcribe, analyse, edit, render and transmit Your Content, only as needed to provide the Service to you, including sending it to the service providers listed in the Privacy Policy and publishing it where you instruct us. The licence ends when Your Content is deleted from the Service, except for copies we must keep by law.
Your responsibility. You confirm that you own Your Content or have every right, licence and permission needed to submit it and to have it processed and published, including permission from people who appear or speak in it and from the rights holders of any music, gameplay, footage or other third-party material in it. Submitting another creator’s recording requires their permission.
Retention. Recordings you do not save are deleted after 30 days, and earlier clip versions after 7 days. The Service is not a backup: keep your own copies.

5. AI-generated output

The Service uses AI models, including Claude by Anthropic, to suggest highlights, titles, captions, hooks and descriptions. Output can be inaccurate, incomplete or unsuitable, and similar output may be produced for other users. Review every clip and every piece of text before you publish it: you decide what is published and you are responsible for it. Virality scores and grades are estimates, not promises of performance.

6. Connected platforms and publishing

When you connect a third-party account and schedule a clip, you authorise us to publish it to that account on your behalf, at the time you choose. Your use of each platform is governed by its own terms, which you must follow, including its rules on content, copyright and disclosure of AI-assisted or sponsored content:

By connecting YouTube you also agree to be bound by the YouTube Terms of Service. We are not responsible for a platform’s decisions, outages, changes to its interfaces, or actions it takes on your account or content. Platforms may limit or reject automated uploads; publishing may fail, and we may stop supporting a platform.

7. Acceptable use

You must not use the Service to:

infringe anyone’s copyright, trademark, privacy, publicity or other rights;
process or publish content that is illegal, sexually exploits minors, promotes violence or hatred, harasses people, or is deceptive, including impersonation and misleading synthetic media;
break the terms of a streaming or social media platform, or help others do so;
send spam, inflate engagement artificially, or publish to accounts you are not authorised to use;
probe, scan or attack the Service, bypass usage limits or access controls, or access other users’ data;
scrape the Service, reverse engineer it except where the law allows, or use it to build a competing product;
use the Service in a way that breaks the usage policies of the AI providers we rely on, including Anthropic’s Usage Policy.

We may remove content or suspend accounts that we reasonably believe break these rules, and we may report illegal content to the authorities.

8. Copyright complaints

If you believe material processed or published through the Service infringes your rights, email info@audiencelabs.net with your contact details, the work concerned, where the material is, and a statement that you have a good faith belief the use is not authorised and that the information is accurate. Material already published on a third-party platform should also be reported to that platform, which controls it there.

9. Our service and brand

We and our licensors own the Service, its software, design and the Audience Labs name and logo. Subject to these Terms, we give you a personal, revocable, non-transferable right to use the Service during the beta. If you send us feedback or ideas, we may use them without any obligation to you. Third-party names and trademarks are covered in our Trademark Notice.

10. Ending your use

You can stop using the Service and ask us to delete your account at any time. We may suspend or end your access if you break these Terms, if required by law, or when the beta ends, with notice where reasonably possible. After termination we delete Your Content as described in the Privacy Policy. Sections that by their nature should survive, such as sections 4 (your responsibility), 9, 11, 12 and 14, continue to apply.

11. Disclaimer

The beta is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability or that the Service will be error-free, and we do not guarantee any audience, views or revenue from clips.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, audience or goodwill. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and 100 US dollars. Nothing in these Terms limits liability for gross negligence, intentional misconduct, death or personal injury caused by negligence, or any liability that cannot be limited by law. If you are a consumer, you keep all rights that the law of your country of residence does not allow to be waived.

13. Your responsibility to us

If a third party makes a claim against us because of Your Content, your publishing, or your breach of these Terms, you will cover the reasonable costs and damages that result, to the extent the law allows. This does not apply to consumers where the law prohibits it.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. The courts and enforcement offices of Istanbul have jurisdiction, except that consumers may also bring proceedings in, and rely on the mandatory consumer protection laws of, their country of residence. We encourage you to contact us first so we can try to resolve the issue informally.

15. Changes

We may update these Terms. We will change the date at the top and, for material changes, notify you by email or in the app before they take effect. If you keep using the Service after that, the updated Terms apply. If you do not agree, stop using the Service and ask us to delete your account.

16. General

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them to a successor of our business. Notices to you may be sent by email or shown in the app; notices to us go to info@audiencelabs.net.

Cookie Notice

In short: we only use cookies and browser storage that are needed to sign you in, keep connections to your accounts secure, and remember your display settings. We do not use advertising, tracking or analytics cookies, so we do not show a cookie banner.

1. What we use

Name	Type	Purpose	Duration
sb-<project>-auth-token (may be split into .0, .1 …)	Cookie, first-party	Keeps you signed in. Set only after you sign in.	Until you sign out or the session expires
sb-<project>-auth-token-code-verifier	Cookie, first-party	Protects the sign-in flow against request forgery while you sign in.	Removed when sign-in completes
yt_oauth_state, tt_oauth_state, ig_oauth_state	Cookie, first-party, HttpOnly	Protects the flow that connects your YouTube, TikTok or Instagram account against request forgery.	10 minutes, deleted when the connection completes
audiencelabs.appearance	Local storage	Remembers the theme, density and accent colour you choose in the app.	Until you clear your browser storage

All of these are strictly necessary to provide the Service you ask for, or store a setting you chose yourself, so the law does not require your consent for them.

2. Performance measurement without cookies

We use Vercel Speed Insights to measure how quickly pages load. It does not set cookies, does not use local storage and does not identify you across sites. See the Privacy Policy for details.

3. Third-party sites

When you sign in with Twitch or connect YouTube, TikTok or Instagram, you are sent to that platform’s own pages, which set their own cookies under their own policies. We do not control those cookies.

4. Your choices

You can block or delete cookies in your browser settings. If you block the sign-in cookies, you will not be able to sign in. Clearing local storage resets your display settings.

5. Changes

If we ever add cookies that are not strictly necessary, such as analytics, we will update this notice and ask for your consent before setting them.

Questions: info@audiencelabs.net.

Trademark Notice

1. An independent product

Audience Labs is an independent product. It is not affiliated with, sponsored by, or endorsed by Twitch, Kick, YouTube, Google, TikTok, Instagram, Meta, Anthropic or NASA, and none of them is responsible for the Service.

2. Third-party trademarks

Twitch are trademarks or registered trademarks of Twitch Interactive, Inc..
Kick are trademarks or registered trademarks of Kick Streaming Pty Ltd.
YouTube and YouTube Shorts are trademarks or registered trademarks of Google LLC.
Google and Gemini are trademarks or registered trademarks of Google LLC.
TikTok are trademarks or registered trademarks of ByteDance Ltd. and its affiliates.
Instagram, Reels, Facebook and Meta are trademarks or registered trademarks of Meta Platforms, Inc..
Claude and Anthropic are trademarks or registered trademarks of Anthropic, PBC.

We use these names only to describe which platforms the Service works with and which AI model it uses. All other trademarks belong to their respective owners.

3. About Claude

Audience Labs uses Claude, an AI model developed by Anthropic, through an API to help find highlights and draft titles, captions and hooks. Anthropic does not review, operate or endorse Audience Labs, and our use of Claude does not imply any partnership.

4. Our name and logo

Audience Labs and its logo are our trademarks. Please do not use them in a way that suggests we endorse you or your product without our written permission.

5. Media credits

The example clips on our home page and sign-in pages are cut from NASA video, which is in the public domain (see NASA’s media usage guidelines). We cropped, shortened and captioned them. NASA does not endorse Audience Labs, and no NASA logo or insignia is used as our branding. Sources:

Artemis I Launches to the Moon (Official NASA Recap) (NASA, 2022)
Around the Moon for All Humanity: Artemis II (Official Launch Trailer) (NASA, 2026)
JPSS-2 Launch Commentary (NASA, 2022)

6. Contact

If you believe something on this site infringes your trademark, email info@audiencelabs.net.

Data Deletion

In short: you can delete recordings and clips yourself, disconnect any publishing account in one click, or ask us to delete your whole account by email. We complete account deletion within 30 days.

1. What is deleted automatically

Recordings you do not save, and everything made from them, are deleted 30 days after you add them.
Earlier versions of a clip are deleted after 7 days.

2. Deleting content in the app

Saved clips and archived versions can be deleted from the Storage page (“Depolama” in the app) and from each recording’s page. Saving a recording can be undone at any time, which puts it back on the 30-day schedule.

3. Disconnecting YouTube, TikTok or Instagram

In the app, open Integrations and choose Disconnect. We delete the stored access tokens and account identifiers immediately and stop publishing and reading statistics for that account. You can also revoke access on the platform’s side:

Removing access on the platform does not delete clips that were already published there; delete those on the platform itself.

4. Deleting your account and all data

Email info@audiencelabs.net from the address on your account, with the subject “Delete my account”.
We may ask you to confirm the request to make sure it comes from you.
Within 30 days we delete your account, recordings, transcripts, analyses, clips, archives, connected-account tokens, publishing history and performance numbers from our database and file storage, and we confirm by email.

We keep only what the law requires us to keep. Short-lived copies in our providers’ backups and logs expire on their own schedules. If you signed in with Twitch, you can also remove Audience Labs from your Twitch connections.

If you requested beta access but never got an account, email us and we will delete your request.

More detail is in our Privacy Policy.